SHIPPING
Please note that due to a high volume of orders, it may take up to 10 business days for your order to ship. Delivery times provided at the time of purchase are estimates and do not guarantee the time of arrival.
Your estimated transit time will begin when your order is shipped. This does not include holidays and weekends.
Body of Work currently ships to Canada, the contiguous United States, Europe, Australia, Japan and South Korea.
Once your order is processed you will receive a notification via e-mail containing your tracking information.
Shipping fees are non-refundable.
RETURNS AND EXCHANGES - Updated policy 07.19.2024
Body of Work will accept full price non-collaboration items in their original, unworn condition for an exchange or return based on the below conditions:
- Non-collaboration items purchased at full-price are eligible for exchange or return
- Body of Work does not accept exchanges or returns on any collaboration products, home goods, publications or items purchased on sale
- For all returns, a restocking fee of $20 USD will be deducted from your total before processing
- You have 7 days to request a return or exchange for your purchase from the date of receipt - this date is based on the tracking information via the shipping provider
- Shipping, duties and customs fees for returned or exchanged items must be paid for by the customer
To request an return or exchange, please contact us at info@bodyofwork-studio.com and provide your name and order number in the e-mail.
- Please return the parcel tracked with a shipping service such as USPS, Australia Post, Japan Post, etc. Returns shipped via courier services such as UPS, DHL or FedEx will incur brokerage fees which will be deducted from the credit or return you will receive
- Returned items must be declared as "Returned Goods” in the customs section of the return shipping label. Returns that are not declared correctly may incur additional fees
- Please ensure the parcel is trackable and share the tracking information once the parcel is shipped
- The tracked return must be sent back to Body of Work within 15 calendar days of the return request date
Returns will be evaluated on a case-by-case basis. Body of Work reserves the right to decline a request for a return or exchange if the criteria for a return or exchange is not met.
Your return or exchange will be processed upon the receipt of the product contingent upon the above terms.
Body of Work is not responsible for lost or stolen shipments. If your package is lost or stolen we will assist you in locating your package as best we can. Please note that we are no longer responsible for packages once they are in transit.
PRICES
Prices for packages shipping to the USA, Europe, Australia and Japan do not include duties. Payment of duties are the sole responsibility of the customer.
Customers may use one promotional code per order. Promotional codes may not be combined.
Price adjustments can be made if the price of an item changes within 7 days of the original purchase date.